Managed Service

Application Support Services at Impressico, a Leading Managed Service Provider

As a managed service provider, we help you eliminate technical glitches by delivering the best functional IT maintenance and support. We are a managed service partner of multiple business organizations to provide on-demand support services. We specialize in a broad range of application support services.

Middleware Application Management & Support

Many companies trust us to restore and troubleshoot applications and middleware. We aim to deliver flexible solutions regarding application support and maintenance services to meet daily business needs. We provide support services for the below Middleware products:

  • NodeJS
  • RedHat JBoss
  • Apache/Tomcat
  • IBM WebSphere
  • Oracle Fusion Middleware
  • Nginx
  • Kafka
  • MFT
  • DataPower
  • Oracle Golden Gate

Application Maintenance & Support

Our expert support professionals bring the below advantages for your business:

  • Application performance management
  • User-oriented dashboards with the latest technologies
  • Continuous monitoring of all applications
  • Identifying the problems at the earlier stage
  • Resolving minor and significant issues at a faster pace
  • Monitoring and upgradation for the best end-user experience
  • Supporting and developing scripts to run and restore applications
  • Quality application support services with strategic problem-solving capabilities

WebLogic Application Support

Our expert application support professionals ensure that the WebLogic server-based applications run smoothly without any issues. Our WebLogic support services include:

  • Maximum utilization of applications in the domain and clustered environments
  • Application patching and troubleshooting
  • Instant solutions for WebLogic application issues
  • Maintenance and management of WebLogic applications
  • Resource deployment for data security
  • Resolution of the technical problems to improve application performance
  • Support services for run-time errors.
  • Containerization of Oracle Weblogic hosted application in Docker

Application Infrastructure Maintenance & support

We deliver quality infrastructure application support services to improve applications’ security, scalability and availability in different environments. We follow a strategic process for operational support, knowledge transition and engagement. Our application infrastructure maintenance and support services include:

  • Asset and Configuration Management
  • Business Operations Support
  • Incident and Problem Management
  • Service Continuity Management
  • RCA and lateral deployment of corrective measure
  • Minor enhancements
  • Service level and Knowledge management
  • Technology migrations as per strategic IT roadmap
  • Performance monitoring and continual Improvements
  • Patch upgrades
  • Change and Release Management
  • Application Requirement Due Diligence
  • Significant enhancements / New application deployment
  • Initial Testing/POC
  • Planning and execution for deployment
  • User Acceptance Testing and Sign-off
  • Application Delivery and Support

Application Run Support

At Impressico, we harness our technical expertise to deliver quality application support services. Our experts provide services for applications based on different IT delivery models, whether based on on-premise infrastructure or public or private cloud platforms. Our application run support services include:

  • Access management and permissions
  • Support and troubleshooting of application servers
  • Server management
  • Software and operating system testing & patching
  • Legacy applications
  • Inc Truncation, defragmentation, archiving
  • Webserver support & patching e.g apache, nginx

WebLogic Server Support

Our expert server support professionals ensure that the WebLogic server has maximum uptime and the applications based on this server run without any hurdle:

  • Monitoring of resources on WebLogic servers
  • Management and administration of WebLogic Server clusters and domains
  • Resource monitoring of WebLogic Servers
  • Resource deployment for data security
  • Administration and management of WebLogic Server clusters and domains
  • Timely solutions for reported WebLogic Server issues
  • Message services on WebLogic Server 11g and 12c
  • Patching and troubleshooting
  • Issue resolution to improve WebLogic Server functionality
  • Server support service with a real-time approach

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