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AI-Enabled Engineering for

Facilities Management

Facilities management runs on thousands of assets, round-the-clock work orders and vendor contracts nobody reads twice. We bring generative and agentic AI to that world engineered to production grade, with CMMI Level 5 discipline.

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CMMI Level 5 Appraised ISO 27001:2022 SOC 1 & SOC 2 Type 2 Human-in-the-Loop AI
Buildings & Assets
Connected systems, asset data and telemetry
Workplace Operations
Work orders, service desk and field teams
Vendors & Procurement
Suppliers, contracts and sourcing intelligence
Six problems facilities leaders bring us most
Every area below is delivered as a working system in your environment, engineered for asset volumes, always-on operations and portfolio growth from the first sprint, not patched for them later.

Cloud platforms that bring building systems, asset telemetry and services into one operating picture your portfolio can grow on.

  • Platform architecture for connected building systems
  • Asset and sensor data integration
  • Engineering for scale, reliability and secure operation

One harmonized ontology across assets, suppliers, parts and contracts, built for AI to consume as readily as your systems.

  • Asset and vendor data harmonization at scale
  • Semantic and LLM-layer record matching
  • Pricing and contract data normalization

AI-assisted triage, routing and resolution that keeps ticket queues falling while the portfolio grows.

  • AI triage and routing of work orders
  • Knowledge-grounded service desk assistants
  • Resolution ahead of the ticket

Contracts, SLAs and compliance documents extracted, tracked and surfaced before deadlines instead of after incidents.

  • Contract and SLA extraction at scale
  • Obligation and renewal tracking
  • Exception routing to human reviewers

Sourcing and spend analysis as an on-demand answer rather than a weeks-long manual exercise.

  • Spend and supplier analysis on demand
  • Category and sourcing insight
  • Decision support grounded in your data

RAG-grounded assistants that give technicians cited answers from manuals, histories and contracts, wherever they are.

  • Copilots grounded in your documentation
  • Cited, auditable answers by default
  • Built for mobile, on-site use
Proof from always-on operations
Anonymized engagements from live systems, with origins labeled honestly: where a journey was delivered in an adjacent industry, we say so, because the problem shape and the engineering are the same. Client names protected under NDA.

Connected Spaces · Smart Home · Cloud Platform for Smart Home Solutions

The Challenge

  • A growing fleet of connected devices
  • Device, user and service data across many touchpoints
  • A platform expected to scale with the portfolio

Our Approach

  • Cloud platform architecture for connected devices
  • Device and service integration across the ecosystem
  • Engineering for scale, reliability and secure operation

Outcomes

A cloud platform running
connected operations in production
A foundation that scales
with the device portfolio
Engagement details
available under NDA

Asset Data · Delivered in Food Services · Catalog Harmonization at Extreme Scale

The Challenge

  • The same product described differently across every source
  • Manual, time-intensive matching across catalogues and formats
  • Complex pricing across millions of combinations

Our Approach

  • Document processing capturing product and pricing data at scale
  • Attributes normalized to a unified ontology
  • Record matching with attribute, semantic and LLM layers

Outcomes

14M+ products and
191K+ customers harmonized
10X
faster pricing execution
60%
reduction in cloud infrastructure cost
RFP response time
from 3 weeks to 3 days

Service Operations· Delivered in Food Services · AI Validation and Support Relief

The Challenge

  • Manual, error-prone operational data entry
  • Content slow and costly to produce
  • Bad data driving support tickets

Our Approach

  • AI validation of data before it reaches operational systems
  • AI content generated on demand
  • Cloud signage and systems integration

Outcomes

New items live in
minutes instead of days
Content in minutes
instead of months
50%
reduction in IT support tickets
Built for operations that never close
Facilities management is where asset complexity meets round-the-clock service pressure. Our delivery model was built for exactly that reality.
01

Production-Grade Delivery

CMMI Level 5 process maturity, ISO 27001 and SOC-aligned controls run through every engagement by default.
02

Human in the Loop, Always

Agents draft, extract and propose. Your SMEs and reviewers approve. Nothing reaches production on model confidence alone.
03

Uptime as a Design Input

Asset volumes, service peaks and portfolio growth are designed for from the first sprint, never discovered in production.
04

Production, Not Pilots

The systems in the journeys above run daily operations for live clients today. Working software is our standard, not the pilot.
The short version of how we engage
Four phases, one continuous journey. The path advances on its own; click any phase to explore what happens there and what you keep.

Discover

One high-impact facilities use case, chosen with your teams, with a value case leadership can sign.

Design

Architecture, data readiness and responsible AI guardrails agreed before production code.

Build

Working software in your environment, with evaluation and security from sprint one.

Run & Scale

Production rollout, adoption support and a prioritized queue of next use cases.
See the full interactive roadmap on our homepage
The operations conversation, up front
The questions every facilities and operations stakeholder raises in the first meeting, answered before the first meeting.

With one governed picture, integrating what you have rather than replacing it, so value shows up long before any rip-and-replace conversation.

Yes. The copilots are built for mobile, on-site use and answer from your own manuals and histories with the source attached, so technicians can check what they read.

Rollouts are designed around live operations: phased by site, reversible and monitored, because your buildings cannot pause for a deployment.

Document AI extracts and tracks obligations from the contracts themselves, so the record stays current even where manual upkeep never happened.

No. The systems meet your teams inside the workflows they already use, and exceptions route to people exactly as they do today.

Bring production-grade AI to your buildings, operations and vendor ecosystem
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